Any questions? We got you.

Almost anything a CPG brand sells: coffee, snacks, supplements, pet treats, cosmetics, candles, and more. Our flexible packaging, including pouches, sachets, and stick packs, is made with FDA food-contact films, so it is safe for direct contact with food. For boxes, we recommend folding cartons and mailer boxes as secondary packaging; if your product needs direct food contact, our pouch line is the right fit. Not sure which format suits your product? Configure it in our 3D design tool and see an instant preview and price.

Every product starts at just 100 units. Dylign was born because our founder wanted to launch a clean-recipe chicken soup brand and could not find a single supplier willing to back a small brand at the start. So we built the company we wished we had. Start at 100 units to try out a new flavor, a fresh SKU, or a different packaging format at the lowest possible cost, ease the pressure on your cash flow, and scale up once something takes off.

Select your product in the 3D design tool and apply your artwork to its dieline, then choose material, lamination, and finishing effects. Set your quantity and shipping method, and the landed price updates instantly. Already have a dieline from your designer? Upload it directly instead. Once you submit your design, we return it within 24 hours for you to confirm page by page. Approve it, and production begins right away, shipping to your door at the speed you choose.

We strongly recommend it. Your sample is made on the same production press as your bulk order, so what you hold is what you will ship, with no guesswork. You also get studio photos of your sample to use however you like. Samples are made in 7 business days and rushed to your door.

No. You can build your product directly in our 3D design tool and see a real preview without any dieline. If you already have artwork or a dieline, you can upload it instead.

Yes. If you need design support, we recommend AUW Studio for packaging design and Pikes.ai for photorealistic renders. Both deliver quality we trust.

Payments are processed securely through Stripe, and we accept major credit cards at checkout.

Everything: materials, printing, finishing, and delivery to your door, with any applicable taxes or duties identified before you place your order.

7 days from the date of issue.

We offer several shipping methods, each with a different speed and price. Choose your method at checkout, and its cost is added directly to your landed price. See the Production & Delivery section below for full shipping details.

Unit cost drops as your quantity increases. The 3D design tool lets you check the price at any quantity and shows a price curve so you can see exactly how your unit cost changes as volume grows.

Configure your packaging in the 3D design tool and your landed price appears in about a second.

No, your quote shows the full landed price, and anything separately applicable such as sales tax is identified before you order.

Yes, samples are made with the same design, materials, finishing effects, and process as your bulk order, within standard manufacturing tolerances.

On Day 10, counting from design confirmation, our studio photographs your sample professionally and free of charge, so you have real product photos ready for mockups, listings, or social media before it even ships.

Yes, every sample passes inspection before it is photographed and shipped.

Samples start at $75, which includes production, inspection, studio photography, and delivery.

15 days from design confirmation to your door.

Yes, you can revise your design and order a re-sample before committing to production.

Upload it directly, and we will check it and send back your design for final confirmation before production begins.

High-resolution print-ready files work best; exact formats and specs are listed in the upload step.

Spelling, copy, layout, colors, dimensions, and specs. Once you approve, production runs exactly to the approved design.

Take the time you need, but if we receive no response within 3 business days, the latest version may move to production, so review promptly.

Within 24 hours after you submit your design, we will send it back for your confirmation before production begins.

You confirm your design page by page: first the overall design, dieline, and artwork placement, then each add-on, then each finishing effect on its own page.

Each finishing effect you selected, such as Emboss, Spot UV, Window, or Hot Foil, gets its own review page showing exactly where it lands.

No, the 3D design tool generates the dieline automatically as soon as you select your product and size, so you can start designing right away.

Matte, Gloss, and Soft Touch lamination, plus finishing effects like Spot UV, Hot Foil, Emboss, and Window depending on the product.

It depends on your product: oils, strong aromas, and moisture-sensitive contents usually need High Barrier.

Our pouch packaging lines are built for food applications, and we confirm compliance documentation for your specific product during setup.

In the 3D design tool, you can freely switch between product, size, material, lamination, and finishing effects, and apply your own artwork to see what actually suits your product best.

As secondary packaging, yes; for direct food contact, we recommend pairing it with our pouch line.

Our recyclable pouches use a mono-PE structure designed to meet APR guidance, and we confirm certification details for your specific spec during setup.

Screen colors, RGB, always look more vibrant than printed colors, CMYK or Pantone, so if color is critical, approve a physical sample before production.

Reach out to our team within 7 days of delivery with photos and lot numbers, and we will help figure out the root cause. If it turns out to be a production issue, we will repair, replace, or refund the affected portion. If it happened in transit, we will help you file a claim with the carrier.

Every order is produced to your approved design and inspected before shipping, and samples follow the same inspect-then-ship process.

The clock starts at design confirmation, once your design is approved.

Four tiers: Express, Priority, Standard, and Economy, each priced live in your quote.

We monitor every shipment and notify you of changes; if tracking shows delivered but nothing arrived, reach out to our team and we will assist with the carrier claim.

Production time varies by product: pouches usually take 12-14 days, mailer boxes 8-10 days, and folding cartons or shopping bags 7-9 days. Your exact timeline is shown with your quote and depends on quantity, manufacturing process, and finishing effects.

Tracking appears in your account as soon as your shipment has meaningful scan data.

Before your order ships, yes; reach out to our team and we will update it.

Before you approve your design, yes, reach out to our team with your order number; once production begins, orders cannot be changed or cancelled.